Contact Baby Filter

Need help with baby filter credits, baby face filter results, or a custom child face filter campaign? Email us and a human will reply.

Support email

Everything funnels through one inbox so we can track issues end to end.

support [at] babyfilter [dot] net (replace [at]/[dot] when emailing)

General enquiries

Partnerships, marketing ideas, or questions about the baby filter workflow.

support [at] babyfilter [dot] net — include "Collab" in the subject so we can route it faster

Response times

Urgent baby face filter issues: < 4 business hours. General questions: within 1 business day.

Support hours: Mon–Fri, 9am–6pm UTC+8

Team

Tiny group of engineers, designers, and support reps focused on Baby Filter.

Baby Filter Labs

What we handle every day

  • Technical troubleshooting for uploads, AI Baby Filter algorithm, or babyface filter outputs
  • Billing receipts, Stripe invoices, tax info, and credit pack adjustments
  • Refund reviews per policy (3 days, unused credits)
  • Account security, Google login, or domain restrictions

Tip: include screenshots, Stripe receipt IDs, and the original/uploaded photo if you are troubleshooting a babyface filter result.